Department of Hotel and Tourism Management

Department of Hotel and Tourism Management
Contacts
 
Head, Department of Tourism and Hotel management
Name: Mr Alamayehu Fanta Gurmu (BA)
Office room 024, Aba Gada Aga Building
Telephone Number: -
Mobile: 0920038392
P.O.Box 144, Bule Hora, Ethiopia
INTRODUCTION
GENERAL INTRODUCTION ABOUT TOURISM & HOTEL MANAGEMENT DEPARTMENT
Department of tourism and hotel management was opened in in 2011 E.c Under college of business and economic in one. Tourism and Hotel Management Program aims at giving students advanced knowledge in contemporary tourism and hotel management to become professional consultants, innovative entrepreneurs, government and public administration officials, tourism business and hotel managers, qualified employees, and academic researchers in the field of tourism and hotel. Bachelor degree in Tourism and Hotel Management is a fully integrated Four-year program promoted and tailor-made by universities under the College of Business and Economics with the intention of being recognized for its education and research. TOURISM and hotel management department is industries are the two sides of a one coin. They are perhaps among the oldest commercial endeavors in the world. Hospitality industry contributes immensely to a nation's economic development in many ways, in addition to the immediately apparent prospects of creating jobs and boosting overall income
At present, the department runs the following programs:
BA Degree in Tourism and Hotel management (regular)
Objectives
General Objective
To produce qualified manpower that can effectively contribute in the development and running of the tourism and hotel industry in Ethiopia by making use of the vast potential of the country in the sector.
Specific Objectives
  • The THM department's diversity of undergraduate students increases to better reflect the communities which we serve.
  • At least 20% of HTM courses incorporate community-based learning experiences
  • To produce competent and well qualified graduates to meet the growing demand of trained personnel in the sector,
  • To produce graduates who can conduct research in the field and provide advisory services to improve the tourism and hotel sector.
  • To provide appropriate training that helps graduates acquire the skills required to serve within the context of international standards of service industry.
  • To help students develop and promote a coherent personal and public attitude that includes cultural and natural resource protection as an integrated and significant element.
  • To produce entrepreneurs who can be able to create and manage small businesses of their own within the tourism and hotel industry.
  • To instill an understanding of the legal and ethical responsibilities associated with the care and management of cultural and natural heritage on the part of the trainees;
  • To prepare future professionals to strategically manage and make sustainable and effective decisions in placements of high responsibility in tourism institutions.
Professional Profile
Graduates of the Tourism and Hotel Management are equipped with the knowledge and skills in the area of Food and Beverage Preparation, Food and Beverage Service, Housekeeping Management, Front Office Management, Hospitality and Tourism, Business and Management areas and they can also work in various managerial positions such as tourism destination managers, marketing and promotion managers, tour operation and travel agency managers, customer relation managers, tourism experts and supervisors, etc.
Generally, Tourism and Hotel Management Program provides students with the opportunity to pursue career in tourism and hospitality industry. Up on the successful completion of the program, graduates will become competent workforce in different sectors of the economy but not limited to the following:
 
  • General Manager, director of rooms division, executive housekeeper, front office manager, director of sales and marketing.
  • Public and private sector managers in standard hotels, restaurants and lodges.
  • Meeting manager, banquet manager, convention service planners and managers.
  • Marketing analysis and planning in the hospitality industry.
  •  Financial accounting in the hospitality industry.
  • Institutional food and beverage service managers.
  • Catering operators and managers for airlines, shipping lines, tourism centers, etc
  • Assistant vegetable, pastry, sauce, roast, cold kitchen and relief cook.
  • Consultants in hospitality industry and any customer-focused organization, given the transferable skills and business taught on the course.
  • There are also opportunities to become an entrepreneur and start their own business.
  • Trainees can work as tourism development planners and policy implementers so as to transform the sector to a better level.
  • The amalgam of theoretical and pragmatic knowledge and skill the trainees acquired during their study enables them to cater properly and ethically to the needs of tourists, express image of destination and promote the various tourism resources of the country.
  • Trainees have acquired both theoretical, pragmatic knowledge and skill to organize and manage different kinds of mini and mega events such as meetings, conferences, exhibitions, workshops, etc.
  • Trainees can conduct research related to tourism and hospitality sector.
Graduate Profile
Graduates of Bachelor of Art in Tourism and Hotel Management will get adequate competency (knowledge, attitude and skills) in the area of Tourism and Hotel Management.
Generally, this degree program provides students with the opportunity to pursue career in Hotel and Tourism industry and upon completion of the program, graduates will be able to:
  • Plan, develop, manage and market tourism and hotel sector services and products;
  • Provide operational as well as managerial services in areas such as hotel and tourism marketing, heritage conservation, heritage administration and utilization, hotel management, front office management, housekeeping management, travel facilitation, tour guiding and operation at the national, regional and local tourism offices;
  • Work in trade and industry sector as a tourism and hotel investment expert and perform public relation tasks in different tourism and hotel organizations;
  • Deal with key issues in finance, marketing, management and other functions within the tourism and hotel industry in innovative ways;
  • Undertake Micro, Small and Medium Enterprises entrepreneurial activities in the tourism and hotel sector; F Support in the development and implementation of an appropriate international, national and regional policies and regulations in the sector;
  • Undertake relevant operational and marketing research and implement the results of these studies for the advancement of the sector and for the country development;
  • Provide short- and long-term trainings in the areas related to tourism, travel, hotel, customer services, etc.
  • Acquire knowledge in travel and tourism industries like Travel agencies, Tour operators, Event management organizations, Airlines, Cruise lines, Cargo operators, Shipping lines and other sectors of the tourism industry; and
  • Acquire practical and theoretical knowledge, attitude and skills in community organization and empowerment.
MISSION
  1. The overall mission of the department is to produce critical thinking and competent graduates capable of providing the full scope of the best tourism management practices as defined by the profession.
  2. To provide outstanding community-focused hospitality and tourism professionals with dynamic management and leadership skills grounded in significant, contemporary industry experience.
VISION
  • To strive to become “center of excellence” in tourism and hospitality education, research, consultancy and other community services in Ethiopia.
  • To continue to be a premium, regional provider of Hospitality and Tourism education by emphasizing a contemporary curriculum, experiential learning and stakeholder engagement in a nurturing, student focused environment.
VALUE STATEMENT
  • We value:
  • Teaching Excellence Collaboration with Stakeholders (students, alumni, industry and community partners)
  • A Unique Culture of Collegiality and Inclusion
  • Applied Scholarship, Service and Life-Long Learning